Enter your Canon product name and model number to get the right software and drivers for your device.
Type your model number to download the correct driver package.
IJ Setup
Canon Print App
Error Codes
24/7 Support
Enter your model number on the support page above, download the official Canon IJ Setup utility, and run the downloaded file on your computer. Follow the guided installation prompts to pair your printer via USB cable or over your local Wi-Fi wireless connection. The utility will automatically detect your model and install the correct drivers.
Support Code 5100 indicates a carriage error, which usually means there is a paper jam, leftover protective packaging material inside the printer, or an ink cartridge misalignment. Turn off the printer, unplug the power cable, open the cartridge access cover, check for any obstructions, and make sure all cartridges are firmly locked in place before restarting.
Download Canon PRINT Inkjet/SELPHY from the Apple App Store or Google Play Store. Turn on your printer's wireless communication button, open the app on your phone, tap Add Printer, and select your local Wi-Fi network. The app will automatically sync and allow you to print or scan directly from your smartphone.
Make sure your printer and computer are connected to the exact same Wi-Fi router (2.4GHz is highly recommended for compatibility). If the driver setup utility cannot locate your printer on the network, download and run the Canon Printer Diagnostic Tool to repair system spooler ports and fix registry port blocking issues.
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